bM
buti M

1 reviews | Active since Jun 2016

12 Dec 2016, 17:33

Bad experience and they refuse to solve their problems.

<p>Telkom debited more than they were supposed to debit. I sent them an email but no one responded. When I call they transfer me to the billing department where I was on hold for about 30minutes. I want to cancel my contract</p>

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Replies (1)
Telkom
Telkom's reply13 Dec 2016, 09:37
Official

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.

Your reference number is ***9.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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