SM
Shaun M
1 reviews | Active since Feb 2018
09 Mar 2018, 15:44
Bad experience
My contract was cancelled and my number has not been working since. I have called telkom 6 times already today and I am very disappointed by this kind of service or lack thereof.Please migrate my number to prepaid as i stated on my cancellation. This is the number I have been using for year for my business and personal use and I can not afford to be unavailable on this number. I have been calling non stop amd told to wait
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
02 Apr 2018, 11:11Hi shaun-morgan
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply02 Apr 2018, 11:11
Official
Hi shaun-morgan
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
13 Jun 2018, 07:58Hi Shaun ,
Thank you for getting in touch with us, we apologise for the late response.
Kindly be advised that the number *** has been migrated to prepaid.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply13 Jun 2018, 07:58
Official
Hi Shaun ,
Thank you for getting in touch with us, we apologise for the late response.
Kindly be advised that the number *** has been migrated to prepaid.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,