1 reviews | Active since Feb 2017

04 Feb 2017, 13:03

Bad debt written off

<p>I have had so many problems with Telkom.</p> <p> </p> <p>For the past few months now I have been trying to resolve my debt to telkom. and for these past months I havent recieved any response from them to do so. now its just laying there in my credit record. </p> <p> </p> <p>Do they not want their money back? </p> <p> </p> <p>Im trying to pay them?</p>

0
Replies (4)
Telkom
Telkom's reply06 Feb 2017, 09:04
Official

Thank you for making contact with us.

Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.

Your reference number: ***2

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply06 Feb 2017, 09:05
Official

Good Day

Thank you for making contact with us, Your query has been logged with our team to assist

Your reference number: AI***

Regards

Telkom Social Media Team

^BD

Best regards,

's update07 Feb 2017, 10:45
Reviewer Update

Hi thanks

Hope to hear from them soon.

's update14 Feb 2017, 09:36
Reviewer Update

Clearly Telkom doesnt want me to pay them.

It has been a week now and still no response from the billing department?

Does anyone know how I can take this up to a higher level?

This is ridiculous!