1 reviews | Active since Jan 2017
Bad cusyomer service,misleading contracts, improper conduct
<p>I have never been so humiliated and embarassed by the service received from Telkom call centers and stores. From the very first day I enquired of my current contract not one store has made me feel valued. up till today i have been calling customer care and each time its been escalated to a manager. ive not received one call back and each time i was garenteed a response, ive complain so many times i have no signal in my home and logged so many queries, but not 1 technician has come out. i was billed almost doube for my contract and was assured a rsponse from Wassien Cassiem. i spoke to Stephanie, Zandile the supervisor,rosewill Cele, all of them promising me the same thing over and over. always no manager available and im really sick of telkom there service its perthetic and i really wish i never have to deal with this service provider. My wife ported her prepaid number from Vodacom its still not sorted. I really hope people would reconsider using this network as ive received no joy and wish i could cancel my contracts.</p>
