RK
Roxanne K

1 reviews | Active since Nov 2016

30 Mar 2017, 15:19

BAD CUSTOMR SERVICE

<p>SINCE OCTOBER WE HAVE BEEN WAITING FOR SOMEONE TO COME AND CHECK OUR LINE BECAUSE WE HAVE SIGNAL, WE HAVE BEEN WAITING FOR A STATEMENT.. WE HAVE BEEN WAITING FOR SOMEONE TO GET BACK TO US BUT YET THEY ALWAYS QUICK TO TAKE THE MONEY OUT THE ACCOUNT. RIGHT NOW WE PAYING FOR A SERVICE BUT WE ARENT GETTING A SERVICE. YOU ***** FROM YOUR CLIENTS</p>

0
Replies (4)
Telkom
Telkom's reply30 Mar 2017, 18:58
Official

Hi roxannekotze

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

RK
Roxanne K's update31 Mar 2017, 08:33
Reviewer Update

last time i sent a review on hello peter no one came backto me

Telkom
Telkom's reply03 Apr 2017, 15:18
Official

Good day Roxanne,

Kindly provide us with the affected line number or fault ref privately and your ID number for follow up and assistance.

Regards

Tsebo ( social media )

Best regards,

RK
Roxanne K's update03 Apr 2017, 16:08
Reviewer Update

ref number: ***5

ID Number: *** - Tyrone Kotze