BP
Bernhard P

1 reviews | Active since Oct 2017

16 Jul 2018, 14:15

Bad Customers Services

Need urgent help please. I app**** for a contract with telkom while the device was not suitable for the area where I am staying so I cancelled the contract 08/01/2018 they deducted money from my account every month and the nearest customer service centre are 150km from where I am staying. I currently do have a case no ref ********** 0 the courier collect the device 6/07/2018 all I need are a disclosure letter but nobody can help me

0
Replies (1)
Telkom
Telkom's reply21 Jul 2018, 09:36
Official

Good morning Bernhard

Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.
Kind regards

Jawaad

Telkom Social Media Team

Best regards,