BAD CUSTOMER SERVICE, IT'S ALL ABOUT THE MONEY
<p>I am utterly disgusted in Telkom, lodged a fault on the 05/03/17 - was billed a month in advance from 08/03/17 - 08/04/17 R865 was paid for a service that cannot be used due to cable theft from the 05/03/17</p> <p> </p> <p>I was given a fault #4CWZ050317, I was given dispute references of ********** 8 and ********** 5, that is for ****** lines, yet the money was paid at the end of the month for the bill cycle.</p> <p> </p> <p>How was I supposed to pay for a service that I could not use!!!!!</p> <p> </p> <p>This company does not get back to me, I then cancelled this account through the Adderley walk-in store in CAPE TOWN, and I was not credited, no manager called me and nobody responded, this social media does not bother Telkom, because they are bigger than our day to day consumers...</p> <p> </p> <p> </p> <p> </p>