Bad customer service from Telkom and Axxess

<p>i Have taken the 4mb premium bundle from Axxess which works through Telkom and for the past three months my speed has not exceeded 1mb and my latency is a wreck toppling 2000,i have lodged several complaints and two people have been sent from telkom just to tell me that there is a problem with my internet although that was the reason i called in the first place,i have recently gone to a telkom branch in kempton and they are blaming the fault on axxess and axxess is blaming the fault on telkom,the speed has since not been fixed and my telephone line is pathetic,sofar both of their customer care services had been pathetic and i am still waiting on the line to be fixed,ironically however i was able to do more with the 2mb bundle from mweb whose speed was still faster after being throttled</p>