BAD CUSTOMER SERVICE FROM TELKOM

On 23 Aug 2019The Telkom cables were ****** in our area and telkom is not replacing it. However they opted to just courier me a wireless lte router with a Sim which I did not approve as I was not sure of additional costs or change in my contract. After many interactions via phone calls to telkom I am still waiting to be sorted. For the last two days I am being told a manager will be calling me and have since had no joy. I will never recommend anyone to go with a Telkom contract. No customer care. I am still without internet. Thank you.