BAD CUSTOMER SERVICE FROM TELKOM

I HAVE A TWO YEAR TELKOM INTERNET UNCAPPED CONTRACT. AFTER NUMEROUS PROBLEMS WITH THE INTERNET AND MANY CALLS AND ARGUMENTS AND MANY TECHNICIANS HAS BEEN OUT TO LOOK AT THE PROBLEM. I HAVE UNCAPPED BUT CAN ONLY USE ONE DEVICE AT A TIME. I HAVE FOUGHT SHOUTED, EVERYTHING WITH TELKOM BUT UP TO TODAY NOTHING IS RESOLVED. I HAVE LOGGED PROBLEM ONLINE CALLED TELKOM BUT STILL TILL TODAY NOTHING. NOW TELKOM PROMISED ME A CREDIT AGAINST MY ACCOUNT, YESTERDAY I GOT HOME AND THE INTERNET WERE SWITCHED OFF. I AM FURIOUS, AS I AM STILL WAITING FOR THE CREDIT THEY GIVE ME A BILL OF OVER R5300. WHERE IS THE CREDIT I HAD MOST OF THE MONTHS NO INTERNET ACCESS. I HAD TO BUY DATA FOR MY KIDS IN ORDER TO DO THEIR WORK AND SCHOOL WORK. I DID NOT EVEN HAVE THE PLEASURE OF WATCHING SHOWMAX OR YOU TUBE. BUT I GET BILLED. NO ONE BOTHERS TO CALL ME BACK. THE SUPERVISORS OR MANAGERS ARE ALWAYS NOT AVAILABLE. EVERYTIME I CALL I HAVE TO EXPLAIN MY WHOLE PROBLEM OVER AND OVER AGAIN. TELKOM I AM VERY VERY DISAPPOINTED IN THE SERVICE FOR THE PAST 7 MONTHS. ITS A NIGHTMARE NEVER ENDING. I HAVE ASKED FOR OTHER PRODUCTS IT WAS ALSO PROMISED TO ME BUT LOOKS LIKE THEY JUST THROW OR DELETE EVERYTHING. HOW CAN YOU LOG A FAULT AND AFTER A DAY ITS SAID THE FAULT HAS BEEN RESOLVED. NO ONE CALLED OR CAME OUT. NOW I AM SITTING WITH THE PROBLEM. YOU PROMISE A BEAUTIFUL ADVERT ONLINE BUT THE SERVICE AND CUSTOMER CARE IS PATHETIC. ANY ADVISE I AM FURIOUS VERY FURIOUS AT TELKOM, WOULD NOT RECOMMEND IT TO ANYONE. YOU WILL BE VERY DISAPPOINTED. I HAVE A 4MBPS LINE SPEED UPGRADED IT TO A 10 AND CAN ONLY USE MY PHONE TO GO ONLINE, IF ANY OTHER DEVICE IS USED THE INTERNET IS SLOW.