Bad Customer Service from Telkom

I logged a call on the 23rd May and today the 28th May 2018, still no response.

If this is how a valued customer is treated, then I must say that Telkom has really followed in the footsteps of its counterparts.

I have not missed my payment on my Telkom account once, and then I receive a sms message of me being handed over for debt collection. If thatvis not enough I receiver another message for Notice of Pending Litigation for the amount owed to Telkom. How is that possible that my account has never been overdue or in arrears and this is how Telkom handles my account. If my account was in arrears, I should have been contacted by their account department to make payment arrangements, not even a call from their call center or collections department.

I am disgusted in the way I'm being treated by Telkom. A valued customer, this is really not on, yet they think people will just leave it and let it slide, when a corporate giant steps on your toes, it hurts, afterall we are human too.

I want those message to be cleared and my name to be restored and removed from any systems for debt collection, I want Telkom to make right where they went wrong anf restore my faith in them, if not, they are just like the others players M,V and C.

What Telkom is actually good for is, we arr sorry and we appologise for the inconvenience caused.

This message will most probably take another month to get resolved or responded to. Telkom must pay fir what they did and are doing, not only to me, but other clients to.