Bad customer service from Telkom

<p>I have reported our business telkom line 2 and half weeks ago and everyday we using airtime to call them, the answer I get is technician is being appointed. On the SMS they said it will be fixed with 5 working days but still nothing.</p> <p>this is costing us lots of money and customers as we can't get hold of them. Telkom has no management and procedures in place I wish the was a private company to use.</p>