bad customer service for existing customers.

i have had to move and requested a line transfer / new installation at my new residential address with telkom, telkom has then switched off the line in the previous address before the 20th of october which i was then told would get the ball rolling to have someone out at the new premises to begin the installation work here. it has now been almost a full 4 weeks and i am STILL waiting for this installation to be done. i have had a technician out who then found new line needed to be pulled in, so they sent out the contractor to lay new cable who showed up with a stinking attitude and put a huge fight up before he did his job, also if i might add this was only done after we had to phone telkom 3 times to get the order placed for this , after which i was then told the contractor would phone telkom immediately to let them know his part is done and get them to send the technician out to complete the last part of the installation, that ALSO didnt happen.

I am now on my 4th call with telkom AGAIN and no one can give me any proper information, as well as the fact that on THURSDAY we were told they would have a technician out by LATEST!!!!!!! today.... i am now sitting here, it is end of day and no telkom technician has showed up since thursday as was promised to me by telkom?

i am sorry but i am not paying telkom for a month that i have sat without a dsl line due to their incompetance.