gT
gugu T
1 reviews | Active since Apr 2018
16 May 2020, 21:16
Bad customer service
I have a contract with Telkom, they decided not to debit my installment this month. I paid them what is due to them for this month via EFT, but they still blocked all my services. I called them spoke to one of their consultants she said to me she send my request to the relevant department. Till to date my services are still blocked and when u call them they make u hold over an hour.
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gugu T's updateReviewer Update
18 May 2020, 13:08I was given this email address to send my queries "***" nothing has happened. I have a 3months old baby so I avoid by all means to go to the public so that I don't expose him as well to covid-19, but today I had to go to telkom stores trying to resolve this matter. They took my number said they will call me me back. I was never called.
gT
gugu T's update18 May 2020, 13:08
Reviewer Update
I was given this email address to send my queries "***" nothing has happened. I have a 3months old baby so I avoid by all means to go to the public so that I don't expose him as well to covid-19, but today I had to go to telkom stores trying to resolve this matter. They took my number said they will call me me back. I was never called.