Bad customer service

I'm really disappointed in TELKOM!!! ON 23/5/2020 THEY INSTALLED MY LINE, BUT DID NOT COMPLETE THE ORDER ON THEIR SIDE, SO WHEN I TRIED TO CONFIGURE MY LINE, OT DID NOT WORK.. I'VE BEEN TRYING TO CONFIGURE MY LINE FOR A WEEK NOW!!! I PHONED THEM LAST WEEK EVERY DAY JUST TO TRY TO GET MY INTERNET TO WOR****! THEY SAID THAT THE TECHNICAL DEPT WOULD CALL ME, BY FRIDAY 29/5 AND I'M STILL WAITING!!!! YOU GUYS ARE QUICK TO INVOICE AND DEBIT MY MONEY, BUT SLOW TO CONNECT IT, SO NOW I HAVE TO PAY FOR INTERNET THAT I CAN'T USE!!!! REALLY TELKOM!!!!????? IT'S BEEN MORE THAN N WEEK, GET YOURSELF IN ORDER, I'M A PAYING CUSTOMER!!! IF THINGS GO ON LUKE THIS FOR ANOTHER DAY, I'M CANCELING AND MOVING TO ANOTHER INTERNET PROVIDER THAT ACTUALLY WANTS TO DO BUSINESS, NOT JUST TAKE PEOPLE'S HARD EARNED MONEY!!!