bad customer service and zero follow up

<p>I was telemarketed telephonically and sold a package for 30gigday/30gignight and reassured that after 3 months I could upgrade to uncapped. When trying to do so 3 months later I was told that there was a restriction on my tower and that I could not migrate. I have spend the last year on the phone and countless hours and money with more then several call centre agents and their superiors holding on to empty promises of calling Me back to follow up. 1 that I remember is Aaron Naidoo. I Did request the recorded call which I still have and after sending this to Telkom was told that they could not help Me where it is clearly audable and obvious that I was sold an empty promise. To make matters worse, the most recent time I've called I was notified that uncapped Internet is not even possible in my area now.</p>