Bad customer Service and *****ing *******s

<p>I’ve cancelled my account by one of Telkom’s service providers due to false sell of contract. The service provider confirmed that they made a mistake and that they will cancel my contract.</p> <p> </p> <p>So at the end of this month a debit order went off for this said contract of which I have cancelled the debit order by my bank. Not a week later Telkom deducted the same amount of money this time changing their reference number (*****ing *******s) in order for my bank not to pick it up. </p> <p> </p> <p>as I phoned Telkom which is the worst company I ever dealt with, they could not help me the first time and forwarded my calls to 4 different departments as they keep on putting me through to the wrong department.</p> <p> </p> <p>in this process you who are the consumer or person they so love to take money from you at the end of each month need to waste 30 minutes to an hour for your airtime and yet they still don’t pick up their phones or can help you with a query.</p> <p> </p> <p>Maybe they should stop appointing *********** people and make sure that the people they employ who are working with your money must have a proper education and training and knows how to understand English as well as how to deal with a customer complaint.</p> <p> </p> <p> </p>