Bad customer service

<p>Not much to be said as the title says it all. i logged a ticket yesterday with a agent that had a party in the back ground while talking on the phone to me, this was 11:50. She (Lola tembe) then told me that the High level support team will contact me in the next hour and that the problem will be resolved today, after 2 hour went by i followed up every hour , the next person told me that they working on the ticket as we speak , the next person tells me that there is no such ticket on the system and that i have to log another ticket, followed by the next person telling me the same. I am not home much and i expect my line to work 100% when i am, 0.3 download speed is unexceptible when i am paying for a 2 MB line.</p> <p>Issue is still not resolved, im calling from my cell phone and the number of calls i made totals around 11, gonna love my cell phone cost at the end of the month.</p> <p> </p> <p>Bottom line poeple , stay away from this ISP. They do not listn , have no respect when talking on the phone to customers and will lie to keep you on the service. Do not expect fast results, expect only expensive cell phone bills trying to get them to resolve the issue</p> <p>Reference number : 567 877 803</p>