Bad Customer Service

<p>In March, i made an online order for a router from #Telkom, and they only rep**** to me about 3/4 weeks later, when i had already forgotten about that order. Anyway, they took all my details and told me i would be receiving the router in a few days' time... but it wasnt to be. then they went on to deduct money off my account, and i still didnt receive the router. i would call them everyday, and each time i would hear a different story, then after a number of weeks, i was tired of waiting, so i told them to cancel that order since they couldn't deliver, and I asked for a refund since they had debited money from my account. I was told the contract would be cancelled and i would get my money back...it's been over 5/6 weeks now, and i still havent received my money back...well i guess that's how they make money</p>