Bad customer service

I had a terrible experience with Telkom They suspended all my services from the home wifi to my cellphone They didn't tell me that if I took multiple products they are going to affect my limit I paid for my LTE in February and it was suspended on the 15th of February 2025 together with my devices and they tell me I have to wait for 72 hours before they can increase my limit and I can be back on line What the hell My kids can't watch tv now because Of Telkom and I don't even owe Telkom I paid They have a very bad customer service They do not care about their customers No matter how much you scream and shout they won't be bothered wow I am truly disappointed I am still without connection though I was promised that someone will call me and they never did not bothered I tell you