Bad customer service

I have been struggling to get my credit limit increase with Telkom for 6 months and still counting.

I have 2 contracts on my name. Every month, they suspend my account due to their incompetence of doing their jobs. Every month, I call in, and then I get told 2 days later that the credit increase has been approved. Then next month I have the exact same issue.

The incompetence from the people who work at Telkom goes beyond me. I am a paying customer! Never defaulted any payments since I've been a customer but yet this is the treatment I get.

I am so fed up and will be canceling my contract, and I'll tell my entire family and friends to move away from uselessness.