kV
kobiereg V
1 reviews | Active since Jul 2013
28 Jan 2016, 11:13
Bad Customer Service
HI<br> I app**** for LTE service beginning Nov 2015.<br> I received notification on a no-reply email.<br> It is now the end of Jan 2016 and I am still waiting<br> Telkom hides their email addresses, so it is difficult to communicate with them.<br> <br> Phoning 10213 is a nightmare:<br> The music (Terrible music) is so loud you cannot leave the phone on your ear.<br> You have to listen to the same boring Telkom adds over and over again.<br> I spent two 30 min sessions trying to get to a Telkom consultant with no success.<br> No indication how long you will spend online.. If they are trying to frustrate their customers they succeeded.<br> <br>
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Replies (1)Telkom's replyOfficial
28 Jan 2016, 11:24Hello kobiereg,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Wesley.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Wesley.
Telkom Social Media Team.
Telkom's reply28 Jan 2016, 11:24
Official
Hello kobiereg,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Wesley.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Wesley.
Telkom Social Media Team.
