Bad Customer Service

Telkom has been taking my money 3 months now after i have requested for cancellation. When i phone in to followup i get **** to that someone will call me back. <br> <br> I have a second account i requested last month to be cancelled they treating it the same way. Last week i phoned in almost everyday. I have been told that it is escalated but till this day i have not got any feed back. <br> <br> Whoever they escalate to, that person don't care about the customers or maybe that's just how Telkom works. Please TELKOM i just want the accounts to be cancelled this is casting me money. The money that i work very hard for.