DS
Daniel S

1 reviews | Active since Mar 2018

18 Jan 2020, 11:54

Bad customer service.

Been having internet issues with Telkom fro 2 months now. I have processed cancellation of which they phoned to try and stop me from cancelling. He wanted to pause the cancellation and I said no, lets continue the cancellation and I'll let you know if I want to stop the cancellation.

I am still having issues with my internet and cannot get hold of the guy that paused my cancellation that I want to continue the cancellation.

I have placed a new cancellation request which is again going to take me 2 months to process. This process is annoying and cannot handle the Telkom after sale support anymore.

I first thought that I'm not going to listen to other people when I signed up with Telkom when they told me not to.

I made that mistake, i would therefore not recommend anyone to go with Telkom after dealing with endless back and forth and no help from Telkom.

The cancellation guy I felt with is: Sakhile Nkomo

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