BAD CUSTOMER SERVICE

We are having a huge problem with telkom. our will be ok for a few weeks then all of a sudden it will be off for 3 weeks sometimes a month or two. we have logged numerous calls, sms and phone calls. no one comes out or gives feedback as to what the problems are with our line. my husband went to N1 city this morning and they are not willing to help or put him on the line with telkom customer service. Telkom really sucks<br> <br>