1 reviews | Active since May 2015
BAD CUSTOMER SERVICE
I spoke to a Technician called Clifford Mogano ,who has a very stinking attitude. Telkom dispatched him to come install internet connection in my house yesterday the 01/10/2015 Under ***. from yesterday I have been having to call him he has a very lazy attitude. he came to the house and said there are cables missing therefore he can't install anything unless we get an electrician to verify if we have a cable in the house to be able to connect. he provided a number for an electrician I opted to find my own electrician. Clifford left I called him to come back as the electrician was there he never bothered to come back. today I called him again to say my electrician is there and has confirmed everything is in order, he let out a loud sigh as if I was bothering him. he became very rude on the phone and told me that I should rather call Telkom and leave him alone. he drooped the call while I was still speaking. I called back and he never answered
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM151925.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM151925.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
