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Shadrack
1 reviews | Active since Nov 2024
25 Mar 2026, 12:43
Bad customer service
Good day I have being calling Telkom call center to assist with changing mobile router password,they have been putting me to wrong department to assist. Finally when I get to relevant people they dont know what they are doing at all..they just hang up the phone..they are not professional I want to change password is that difficult for them to do their job.
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Replies (2)0
Replies (2)S
Shadrack's updateReviewer Update
25 Mar 2026, 13:00I went to Bridge city shopping mall to change router password they send me to gateway Mall..called midway crossing they charge R150 to change password all stores are based in Durban.
They are unprofessional worse I must pay to change password.
They are unprofessional worse I must pay to change password.
S
Shadrack's update25 Mar 2026, 13:00
Reviewer Update
I went to Bridge city shopping mall to change router password they send me to gateway Mall..called midway crossing they charge R150 to change password all stores are based in Durban.
They are unprofessional worse I must pay to change password.
They are unprofessional worse I must pay to change password.
S
Shadrack's updateReviewer Update
26 Mar 2026, 14:39Good day I finally got Miss Rahema Katare who help me..very patient good customer service,you need help from Telkom ask for Katare very helpful she knows her work perfectly.
Thank you Miss Rahema Katare
Thank you Miss Rahema Katare
S
Shadrack's update26 Mar 2026, 14:39
Reviewer Update
Good day I finally got Miss Rahema Katare who help me..very patient good customer service,you need help from Telkom ask for Katare very helpful she knows her work perfectly.
Thank you Miss Rahema Katare
Thank you Miss Rahema Katare