BAD CUSTOMER SERVICE

I am appalled by the service that i have been getting from this Network provider..... i have ported my number or atleast i tried from MTN to Telkom on Thursday 04 April 2019 it's now the 10 April 2019 and im still waiting for my number to switch over to the Telkom Network - i have been calling in since Monday and everyday i get the worse service from the agents on the phone. The 1st Agent tells me my number has not been released from MTN, then i called MTN and they told me my number was released on the day i did the port, i then called Telkom again then another agent tells me my number will be ported by the end of the day, then i called back again today as the number is still on MTN- 10 April 2019 then another agent puts me on hold and then drops the call in my ear, then i called back again then another agent tells me my number is still serviced by MTN - so what now?!?!?!No one can tell me what to do or resolve this issue. Now i need to go back into a Telkom Store to do this all over again??????? This is Pathetic and disappointing. I am very furious because of all this back and forth and nothing is being resolved.