SZ
Steve Z

1 reviews | Active since Sept 2018

22 Sept 2018, 21:25

BAD Customer Service

Since changing from an ADSL line to LTE in Dec 2017 I cannot get a response from Telkom why I have two accounts with them. Several visits to their shops and multiple emails cannot rectify this. They rather threaten to blacklist me. A simple query sure cannot take months to resolve??

0
Replies (1)
Telkom
Telkom's reply09 Oct 2018, 10:18
Official

Hi Steve

Thank you for contacting us and we humbly apologize for delay response.


The response serves as confirmation that your query has been received and we will contact you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media

Best regards,