Item: Telkom
Rating: 1
Author: Ernest Jansen van Rensburg

Telkom's replyOfficial

31 Aug 2018, 10:52

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

Telkom's reply31 Aug 2018, 10:52

Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

EJvR

Ernest Jansen van Rensburg's updateReviewer Update

31 Aug 2018, 10:58

Affected line *** My I.D *** My Contact details ***

EJvR

Ernest Jansen van Rensburg's update31 Aug 2018, 10:58

Reviewer Update

Affected line *** My I.D *** My Contact details ***

EJvR

Ernest Jansen van Rensburg's updateReviewer Update

15 Jan 2020, 13:34

Im still waiting for you guys to sort this out. You even reported me to the credit bureau because of non payment. How and why should i pay you if you're not doing your job ? I eventually cancelled my contract which you and guess what... you guys conveniently lost the cancellation forms. My wife took out another with you guys in the mean time, which we will also cancel now because you can't fix my connection problems and dont sort out the problems with thr other contract.

EJvR

Ernest Jansen van Rensburg's update15 Jan 2020, 13:34

Reviewer Update

Im still waiting for you guys to sort this out. You even reported me to the credit bureau because of non payment. How and why should i pay you if you're not doing your job ? I eventually cancelled my contract which you and guess what... you guys conveniently lost the cancellation forms. My wife took out another with you guys in the mean time, which we will also cancel now because you can't fix my connection problems and dont sort out the problems with thr other contract.

Bad customer service