MH
Muneer H
1 reviews | Active since Dec 2015
04 Jul 2018, 13:16
Bad customer service
Upgraded my Home Internet to Uncapped and received a Integrated Sim with USB modem. The Sim card never worked since April 2018. Everytime I go to the Telkom Direct store they do a sim swap but I still have the same problem. It never works. Staff says they will get back to me regarding the fault. Its been 3 months and I'm still waiting for feedback. Telkom stores do not have contact numbers, so I have to waste my time everyweek going in to query and receive ****ty customer service.
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Replies (1)MH
Muneer H's updateReviewer Update
12 Jul 2018, 13:31Thanks for the call. It was sorted out when I went the Tygervalley branch after struggling with N1 City for a few months.
MH
Muneer H's update12 Jul 2018, 13:31
Reviewer Update
Thanks for the call. It was sorted out when I went the Tygervalley branch after struggling with N1 City for a few months.