1 reviews | Active since Mar 2017

04 Jun 2018, 15:45

Bad customer service

The worst customer service experience received at Telkom CBD. Thandokazi has no customer service, no etiquette or manners. She feels the need to humiliate customers and have the worst attitude for any customer service agent. How could the manager let her work in the store as frontline.

0
Replies (1)
Telkom
Telkom's reply14 Jun 2018, 07:35
Official

Good day

Thank you for making contact with us. Please advise which CBD branch this occurred for us to address this matter.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,