AN
Andre N

1 reviews | Active since Jul 2017

05 Apr 2018, 08:47

Bad customer service

Telkom customer care is hard to get hold off 2 days only line busy from morning to night bad service. Billing dept over charge me can't get help

0
Replies (2)
Telkom
Telkom's reply24 Apr 2018, 10:45
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your Reference:

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply07 Jun 2018, 09:15
Official

Hi Andre ,


Thank you for getting in touch with us, we apologise for the late response.

Kindly be advised that credits were passed on the account, the account is currently on a balance of R463.78 due 5th of month.


We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,