Bad customer service

I am very disappointed with Telkom agents.

I was billed R2, 937.00 for termination penalty that I haven't not app**** for. Than they suspended my lines due to their error. I was told that they need 72 hours to credit that or rather fix my account. Guess what ? after 3 day I am still told the same sorry that they still waiting for the accounts department to credit that invoice and they will than open my line.... I have paid them and now I am suffering because of their mistakes.

I wouldn't advise people to take contracts with telkom/8ta

Thanks