Bad customer service

Good afternoon I am very very upset with Telkom..... Can someone please help me with Telkom that makes promises and never deliver on their promises. You can't even complain about the service because there is no service... This is my 57th email to telkom about my ADSL line problem and still no feedback?? What's the problem with Telkom that that are not able to come and fix my ADSL line and do the job that they get paid for??? I am going to lay a complaint against telkom today at the national consumer commission, ombudsman, SA brands and wherever else I can lay a complaint because I am fed up with you at telkom not being able to come and fix my ADSL line problem. Everyday they tell me a technician is going to come and fix their faulty ADSL lines and problems. Did the technician get lost or what???? Because I am here at home every day and all day and no technician has shown up. I would like feedback on this matter as soon as possible. Regards Michael Van De Venter ********** 573 / ********** 888