Bad customer service
I have logged a case about 2 weeks ago regarding data which was not loaded until today there's no response. I have their call centre numerous times and I was advised that their support will contact me and it was escalated .Imy still waiting
Case ********** 8 Number ********** 664
Hi khudu,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi khudu,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,