JM
Joann M

1 reviews | Active since May 2013

02 Aug 2017, 11:18

bad customer service

<p>I app**** for a cellphone on the 5th july 2017 and spoke to Zipo </p> <p>I then received a call the next week saying they tried to run a debit but there was not enough funds in my account , the agent then told me if we can then run the debit at the end of the month and i said yes . I called yesterday to follow up and they told my the application was denied due to no funds in account . The agent was supposed to call me at 8am and its 11:17 no call was received . This is pathetic service and i have heard from friend and collegues about your poor customer service and support</p>

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Replies (2)
JM
Joann M's update04 Aug 2017, 11:31
Reviewer Update

Hi I have not received any feeback since yesterday afternoon after 12pm

JM
Joann M's update04 Aug 2017, 15:27
Reviewer Update

Tumelo

what is happening now ? honestly your asssistance is pathetic as well . Why ask for my details and not contact me !!!!