Bad customer service

<p>On the 27th June 2017 I went to Telkom (Garden Route Mall) to take out Wi-Fi and they requested me to pay R700,which I did, so we waited for it to be installed but to no avail. Saturday the 8th July 2017 I went back to the store to ask why we haven’t heard anything from them, but instead I only got sarcasm from the consultant. Apparently the technician went out the 30th June to installed it but on his arrival he found a broken pole and could not installed the system. I politely ask the consultant why the didn’t informed us about the delay and once again I got a bad attitude.<br />If this is the way you deal with customers I’m strongly re-thinking of doing business with you. She went blaming different departments and somehow made it sound if I was unreasonable.</p>