Bad Customer Service

<p>I am sure everyone in south africa knows that Telkom has the worse customer service, agents are cold transferring me because they not competant enough to discuss and explain a bill.</p> <p> </p> <p>I really cant understand how Telkom has survived all these years, if this was the UK or Australia this company would have been shut down. Iiterally want to freaking loose my mind I mean no one needs training on how to speak people sound like they woke up from a hectic evening.</p> <p> </p> <p>Finally got hold of Lungile who was able to get a mannager after being transferred so many times and being placed on hold, I have spoken to Lerato the manager on duty in the billing department. The terminology on the bill the billing team cannot explain so how the hek can they have a billin g team that they do not explain terminology of the charges. </p>