BAD CUSTOMER SERVICE

<p>I have trying to call the store for days now and no one is picking up the phone.<br />I have purchased a Telkom landline voucher on the usin g my bank app but the problem is I did a landline voucher insteas of a mobile voucher.<br />I called Telkom customer care and they said that I should go to my nearest store. when I got to a store I spoke to the guys at the till and he said that he was not going to be around that Monday and said that I must speak to Dorothy and she would help me.<br />Dorothy said that I should leave the voucher and she will sell it, but will give me a call though on Monday. Now its going for the second month and she hasn't called me.</p> <p><br />I went there 2 weeks back and they said that she wasn't there and they know nothing about. there is a lady that took down my details and said that she was going to call and up until today she hasn't.</p> <p><br />Every time that I go to this branch for assistance guys its giving me a problem I never get any answers or its false promises. up until today i have recieved a call from them at all. I dont understand why is it when she is not there that no one can help me, thats where my frustration is</p>