BAD CUSTOMER SERVICE

<p>I CALLED THE CALL CENTRE ON THE 9 TH & I SPOKE TO ESMERALDA WITH REGARDS TO CONVERTING MY AIRTIME INTO DATA BUNDLES.....I CONVERTED MY AIRTIME INTO DATA BUNDLES BUT I DID NOT GET THE DATA BUNDLE.....SHE (ESMERALDA) SAID THAT YOU WERE EXPERIENCING A TECHNICAL PROBLEM & IT WAS ATTENDED TO.....THEN I CALLED AFTER 5-6 HOURS TO FIND OUT IF THE PROBLEM IS STILL ONGOING OR....SPOKE TO RETHABILE SHE SAID THAT SHE WAS NOT AWARE OF SUCH .....REQUESTED TO SPEAK TO HER MANAGER ,I SPOKE TO MIRRIAM WHO DID NOT SHOW ANY MANANGERY S****S - FIRSTLY SHE DID NOT APOLOGISE FOR THE INCONVINIENCE .....SHE LOGGED A CASE & TOLD ME WITH A ATTITUDE THAT IT WILL BE ATTENDED TO WITHIN 9 WORKING DAYS......SHE WAS SO UNPROFESSIONAL & I SUGGEST THAT SHE GOES TO MANAGERS TRAINING OR WORKSHOP TON HOW TO DEAL WITH IRATE CLIENTS.....YES I WAS ANGRY BECAUSE I DID NOT GET THE SERVICVE THAT I PAID FOR WITH MY HARD EARNED MONEY.....THIS IS SUCH AN INCONVINIECE & IM EVEN CONSIDERING PORTING OUT....CHECK MY RECORDS & SEE HOW MUCH OF A GOOD & LOYAL CUSTOMER IO HAVE BEEN...ANYWAY I DONT THINK U NEED MY BUSINESS.....ATTEND TO MY QUERY ASAP BECAUSE I HATE BEING INCONVINIENCED & I CANT WAIT FOR 9 DAYS.....</p>