Bad customer service

<p>My son Nico Olls got a new line installed yesterday at about 10:30.</p> <p>That evening I phoned 10210 to assist with getting the ADSL working, after waiting for 50mins for an operator to answer, we were told that the sale division has not closed the order/job card, the operator also informed us this could take 10 to 14 hours.</p> <p>So about 24hrs later I phoned 10120 again, waited 35mins before the call was answered. I was then told by the operator that the job card has still not been closed and that I must phone 10213 to assist (which only works during office hours), I insisted to speak to a Supervisor as I deemed this level of incompetence unacceptable, what happened is that she just put the phone down on me! I so wish that I don't have to deal with Telkom, but you have to as they have the monopoly on landlines.</p> <p>Absolutely disgusted.</p>