Bad customer service

<p>Good day. </p> <p> </p> <p>I work for Brikor a company in the East Rand. 15 extensions at our office does'nt work which means the switchboard lady can't transfer any calls to the different departments in our office. We called Telkom on the 14th of February 2017. Telkom promised that they will send someone to our office that morning. We have been phoning and wating for a technician everyday since that day. Telkom has not yet responded to our calls and they haven't fixed the lines that are down. We are a very big company and our employees canot recieve any calls due to this problem. We want Telkom to solve this problem as soon as possible.</p> <p> </p> <p>Thank you</p>