1 reviews | Active since May 2011
Bad customer service
<p>Telkoms cancelations department has the most uneducated illiterate staff in the world. I canceled my contract and asked that the number be changed to a prepaid number. Now the idiot that handled my account disconnected the number. This is my dental practices emergency number. Now my patients cant get hold of me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>The call center is useless. I was put on hold for 1 hour!!!!</p> <p> </p> <p>I need this problem sorted ASAP!!!!</p>
I would like to know why Zama Xulu put me on hold for 1h? I have screen shots of my call up till 46 min that was put on hold.
Once again it is the people at teh call centre and the cancelations department that are ***********.
This is a huge error because my patients cant reach me and I am losing business due to Telkom. How will Telkom be compensating me for this error and lost of income?
I would like to know why Zama Xulu put me on hold for 1h? I have screen shots of my call up till 46 min that was put on hold.
Once again it is the people at teh call centre and the cancelations department that are ***********.
This is a huge error because my patients cant reach me and I am losing business due to Telkom. How will Telkom be compensating me for this error and lost of income?