1 reviews | Active since Jan 2017
bad customer service
<p>I called for assistance for our home land line and about 5 time they keep on telling me over and over that they will log a call for me and still today nothing has been done and i keep on getting diffrent reference number no help or whatsover the last reference was giving was 1618crz09117</p>
HI thembimm
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
I have attempted contacting you directly and was able to speak to Mrs MMUSI. i have contacted the tech assigned to the fault and he has confirmed that he will attend the fault between 2 - 3PM. Your mother stated that she will be at the premises if and when the tech requires access. I will contact tomorrow to confirm if the tech has in fact attended and resolved your line fault.
Interaction ***
Regards
keagan
Telkom Social Media Team
HI thembimm
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
I have attempted contacting you directly and was able to speak to Mrs MMUSI. i have contacted the tech assigned to the fault and he has confirmed that he will attend the fault between 2 - 3PM. Your mother stated that she will be at the premises if and when the tech requires access. I will contact tomorrow to confirm if the tech has in fact attended and resolved your line fault.
Interaction ***
Regards
keagan
Telkom Social Media Team