Bad customer service

<p>Good day</p> <p>I recently had problems on my WiFi and telephone coms via the Telekom line and I sat on the phone with Telekom for over 2 hours listening to a silly musical song playing in the back round while I was on hold. Eventually I got to speak to a consultant who sort of helped in assuring me that they will get a technician out to come solve the problem. That was last week Thursday. My father in law to be then went to the branch in East London to find out exactly what was the reason for the delayed response and the poor man was shunted from one person to the next and wasted 8 hours of his time at the branch in Vincent park.</p> <p> </p> <p><br />There is still o response on the matter and it's going on the 7th day that we have no WiFi or telephone line.</p> <p> </p> <p><br />In my 8th year of using Telekom, I've never had to deal with such issues that arise of late. I can't get any answer's out of them.</p> <p> </p> <p><br />Really don't know what else to</p>