BAD CUSTOMER SERVICE

<p>My contract ended on the 6June'16 and I ws notified via sms by Telkom.Immediately,I called for cancellation and spoke to Vusiwe Olwethu and Lungelo Zikhali who blatanly refused to cancel citing that I have to complete forms.I was on holiday away from printers or internet and their offices-they say sorry,your loss.Spoke to Belinda Ngema on the 6/May and she emailed the forms and sent them to Telkom on the same day -she advised that turn arround time is 30 days ,WOW what a SHOCK. I waited with no acknowledgement from Telkom ,I then visited their Clearwater Branch and they said nothing they can do,I'll have to wait for the retentions to call me .Called TELKOM again and was advised that I am on a month to month billing. With no courtesy call from TELKOM,they eventually actioned my request and cancelled my contract with my line on the 8/07. with an incorrect billing. Can someone give me the ICASA number- this is not on. I have my family on the other side of the country and now they can't even contact me and what if there is an emergency.I called on the 8/07 spoke to Percy Ndlovu who told me that he cannot disclose information.Tony Venter refused to take my call.Logged on their CHAT..spoke to Abbort Shirindza-seemed nice but unfortunately he could not bypass TELKOM protocol,I must wait for another 30 days turnarround. PLEASE IF YOU THINKING OF SWICHING OVER TO TELKOM...think AGAIN !!!!!!!VERY EXASPERATED!!!!! I know that they do not care,TELKOM will not be bothered ..Can someone give me ICASA number !</p>