Bad Customer Service

<p>I app**** for an ADSL line. i was required to pay a deposit of R700 which i did. It sadly turned out that the complex i reside in did not the required wires to anable the adsl line to the installed. I then went back to Telkom Fourways and cancelled the ADSL line application. Since February to this date, i have called the billing department, sent through the necessary documentation for my refund and up to now i have not received my refund. I called today and spoke to a lady called Junita Piet who has also informed me that they was no trace of my payment. I dont know what kind of billing department they run because my payment cannot be traced. Junita referred me to the Creditors department in which the ********** 084 number just rings. I dont know how else to reach out to these people for my money. I dont understant how a reputable company like Telkom provides such a bad service. Please Telkom i want my refund</p>