BAD CUSTOMER EXPERIENCE

<p>I called telkom customer care on Friday (07/07/2017) and the agent i spoke to was unable to handle my case and i ask to speak to a manager by the name of Toni Benter and it took her 48min to speak to me so i was waiting all along. Then i gt a chance to speak to her i was irrate and she told me "I CANT HELP YOU" and my case has been with them for 3 months. Well i stayed on a line nd she dropped on me, i again called back and request to speak to her and she promised to follow up following day (Saturday) and nothing till today, i asked her for n email address she gave me a wrong one ********** well its quite obvious she ws avoiding me. My case number is ********** 7.</p>