Bad Customer Care
<p>I had enough of bad service from Telkom's customer service. When it comes to account refunds & queries, the servie is really pathetic. </p> <p>A simple refund takes a few calls & furstrations!!!</p> <p>Telkom has proven to me that they are the far worst mobile network provider & I will not recommend Telkom or take another contract. Their deals are amazing but their after service just makes the customers infuriated!!!!!!!!!!!!!!!</p>
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Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good day
Trust you are well.
Please be advised that we have escalated your query to our Billing team, your case number is ***1 and feedback will follow.
Kind regards
Ithabeleng
Telkom Social media team
Best regards,
Good day
Trust you are well.
Please be advised that we have escalated your query to our Billing team, your case number is ***1 and feedback will follow.
Kind regards
Ithabeleng
Telkom Social media team
Best regards,
Once again, still no action.
Today is the 4th of April. Since the 27th of March, refund still hasn't been concluded.
False promises!!!!!
Once again, still no action.
Today is the 4th of April. Since the 27th of March, refund still hasn't been concluded.
False promises!!!!!